FEEDBACK REQUEST

Thanks for taking a few minutes to answer some questions about your experience with working with me.

I’m proud of the work we’ve done together and would love to use your project on my website and marketing materials! I’d also like to know what you feel I did/do well and how I could improve.

Most of the questions are geared toward website design and development, but if we worked on branding together, please answer with that in mind.

Thank you for your time!

First Name*
Last Name*
Your email address*
How long have you been in business?*
Why are you in business? What is your mission?*
What was your experience with your website before coming to me? What problem were you trying to solve with the new website?*
What were the issues of not having a solution to this problem? If you have them, can you share metrics to help quantify the problem (lost time, lost money, lost opportunities)?
What made you decide to work with me over others you may have considered?*
Please describe your experience working with me.*
What did you enjoy about working with me? What could have been improved? What expectations did you bring to this experience? Were those expectations met?
What have you been able to achieve since we launched your new website? How have you benefitted from our work together?*
Have you saved time? Have you had more sales, leads or traffic? Have you changed the way you serve your customers? Was the project completed on time and in budget? What do you anticipate to be the return on your investment?
What, if anything, has exceeded your expectations since working with me?*
What, if anything, do you feel I could do to improve my services or our working relationship?*
Would you recommend my services? Why or why not?*
Is there anyone you can think of that would benefit from working with me? Would you mind sharing with me or recommending me to them?*
Is there anything else you'd like to add?
Would you mind if I used some of your words on my website as a testimonial or case study?
- Absolutely!
- I'd rather you didn't.
Name
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FEEDBACK REQUEST

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